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Some Frequently Asked Questions

  • How long does it take to receive a reply after I inquire?

    We will respond within 24 hours of receiving your inquiry.

  • Are you a factory or a trading company?

    We are a direct manufacturer with our own production capabilities.

  • What products do you mainly offer?

    For details on distribution transformers and other power transmission and distribution equipment, please refer to the product center.

  • Do you support customized production?

    Yes.

  • How can we ensure product quality?

    We implement full-process quality management. Each process is inspected, and the finished product undergoes a final inspection 100% according to customer requirements and international standards.

  • What is the warranty period?

    The warranty period is 2 years. If you need to extend the warranty period, there will be an additional fee. The warranty period for some products may be adjusted according to customized requirements.

  • What are the payment methods?

    T/T or L/C.

  • How to arrange cargo transportation?

    Arrange sea freight through ports.

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